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Month: May 2025

UAE Introduces AI Lessons for Schoolchildren Across All Grades

Dubai: The United Arab Emirates will introduce artificial intelligence lessons for schoolchildren of all ages, officials announced as part of its ongoing efforts to remain at the forefront of technological advancements. AI instruction in government sc…

Laos to Launch Digital ID Cards Nationwide

Vientiane: In a major step toward digital transformation, Laos is preparing to roll out modern digital identity cards for citizens across the country.

According to Lao News Agency, the initiative is part of the government’s broader push to build a d…

Lao Media Trained in AI Use for Journalism

Vientiane: The United Nations conducted a training course on the use of artificial intelligence (AI) in media and journalism for civil servants from various sectors in Vientiane on May 8. The training held both in person and online, aimed to enhance p…

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer engagements LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) — Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management (ITSM). The integration, announced as part of Knowledge 2025, ServiceNow’s annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact center. “This integration unites

Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer engagements LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) — Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced plans […]