NetBox Labs Announces Infrastructure Intelligence Platform With New Capabilities Spanning Entire Network and Infrastructure Lifecycle

Celebrating 10 years of NetBox, the company announces flagship NetBox conference to lead the next evolution of infrastructure innovation for the AI Era

NEW YORK, June 11, 2026 (GLOBE NEWSWIRE) — NetBox Labs today launched its infrastructure intelligence platform, a unified system that lets technology infrastructure teams model their intent, see what’s procured and how it’s deployed, act through AI-accelerated automation, and govern every change with guardrails for humans and AI agents.

With hundreds of thousands of deployments, NetBox is the industry standard system of record that sits at the core of the NetBox Labs Platform. Already critical to the operations of neoclouds, hyperscale AI datacenters, enterprises, and OT operators worldwide, companies like ARM, Cisco, CoreWeave and J.P. Morgan Chase rely upon the NetBox Labs Platform to manage complex, fast-evolving infrastructure at enormous scale. The platform’s breadth is reflected in how customers use it: more than a third rely on multiple NetBox Labs products to run their infrastructure operations.

Today, NetBox Labs is rapidly expanding its platform to address full-spectrum infrastructure intelligence needs for its massive install base. As networks and infrastructure have become more complex, teams need more than just a network source of truth to help them make sense of their increasingly complicated footprint. With today’s array of new capabilities, the NetBox Labs Platform extends infrastructure intelligence to organizations at any stage in their modernization journey to model, see, act upon, and govern their infrastructure with confidence.

MODEL: The World’s Infrastructure data

NetBox Data Exchange (NDX) is the world’s largest curated catalog of infrastructure component metadata, covering tens of thousands of device types across hundreds of manufacturers. Instead of digging through vendor PDFs, teams pull lifecycle, environmental, operational, and observability metadata directly into the NetBox Labs Platform, ready for planning, automation, compliance, and AI-driven workflows. More here.

NetBox Asset Lifecycle is a native procurement pipeline connecting network design to physical deployment. It generates and manages bills of materials (BOMs), purchase orders, shipments, and spares against planned DCIM objects – creating one auditable thread from approval through installation in the system of record teams already trust. More here.

SEE: Continuous Visibility from Intent to Reality

NetBox Assurance shows teams what’s deployed, how it’s changing, and where operational reality differs from intended design. The product’s discovery capabilities eliminate manual data entry and detect drift, while NetBox Assurance continuously validates that your system of record matches what’s running, so teams can understand and fix drift, ensuring automation always runs on current, accurate data. More here.

ACT: The Infrastructure Data Layer for AI Agents

The NetBox Labs Platform MCP Server and a new array of official agent skills for the NetBox Labs ecosystem make infrastructure readable and writable by AI agents. With comprehensive tools for every platform capability, per-user authentication, and data management guardrails with branching and change approval gates, any MCP-compatible agent can operate the NetBox Labs Platform, and the open library with dozens of agent skills teaches it to do so correctly. Now, any agent can work with NetBox Labs, complementing the platform’s embedded agent, NetBox Copilot. More here.

GOVERN: Compliance and Resilience, Validated before every Change

NetBox Validation brings continuous compliance auditing, pre-change safety verification, and infrastructure resilience analysis into the NetBox Labs Platform. It combines three engines — intent validation, configuration analysis, and infrastructure resilience — to answer two questions: “Is this change safe to deploy? and “What breaks if this fails?” With NetBox Validation, teams gain compliance and audit readiness. Meanwhile, AI agents gain critical guardrails and self-correction capabilities enabling agentic operations with confidence. More here.

The NetBox Labs Platform news comes as the company and the NetBox community celebrate a decade since the open source network source of truth was first released. Since its start in 2016, NetBox has earned 20,000+ GitHub stars, with more than 350 releases and 15,000+ commits from nearly 400 contributors, making it the world’s most widely adopted system of record for complex networks and infrastructure.

In 2023, NetBox Labs was founded as the commercial steward of NetBox with the mission to make it easier to build and manage complex networks and infrastructure. Over the last three years, the company has announced innovations spanning operations, observability, drift management, AI, and much more, rapidly extending the impact of the NetBox Labs Platform and driving accelerating growth and adoption. The company has raised more than $55 million from world class investors, and developed strategic partnerships across the global system integrator ecosystem including WWT, AHEAD, Presidio, and more.

“Ten years ago, NetBox solved a critical problem by giving infrastructure teams an authoritative source of truth,” said Kris Beevers, CEO and cofounder of NetBox Labs. “But today, enterprises of all maturity levels need more than just a source of truth. They need a system of record that delivers a trusted, continuously updated understanding of infrastructure that both humans and AI can operate against safely and confidently. Whether just starting out with agents or well on your way to an automated infrastructure management stack, NetBox Labs is the foundational platform for running infrastructure at any scale. We are proud of how far NetBox has come and thankful for our community. NetBox Labs will always invest in open source, while continuing to quickly expand our commercial platform to help organizations manage growing complexity with greater speed, confidence, and control.”

To mark the 10th birthday of open source NetBox, NetBox Labs will be hosting NetBox Evolve, its inaugural conference for the community, customers and partners, on October 13, 2026 at the Kennedy Space Center in Orlando, Florida. Those interested in learning more can visit netboxevolve.com.

About NetBox Labs
NetBox Labs simplifies the full infrastructure lifecycle for the world’s most demanding technical environments. As the commercial steward of NetBox, the open-source infrastructure system of record trusted by 10,000+ organizations for more than a decade, NetBox Labs streamlines infrastructure procurement, modeling, deployment and management for both humans and agents. The company’s infrastructure intelligence platform powers business-critical systems at companies like ARM, CoreWeave, J.P. Morgan, Kaiser Permanente, and Riot Games trust NetBox Labs to manage the networks and infrastructure critical to their business. Headquartered in New York City, NetBox Labs is backed by NGP, Notable Capital, Flybridge, IBM, Salesforce, and Two Sigma. Visit netboxlabs.com.

 

Media Contact: Rhiannon Pacheco - [email protected]

GlobeNewswire Distribution ID 9735294

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894

O2 and Mavenir successfully trial technology to improve call clarity for people with hearing loss

  • O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
  • The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
  • Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations

READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) — O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.

The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.

Participants first completed a short, automated hearing test to identify how they perceive different sound frequencies. This generated a personalised hearing profile, securely linked to their mobile number, enabling the technology to adapt how speech is delivered during calls, so conversations are clearer and easier to follow.

Unlike device-based accessibility features or third-party apps, the optimisation took place within O2’s network, allowing participants to make and receive calls as normal while benefiting from clearer, more intelligible audio.

Following the trial, nearly 90% of participants reported improvements in call clarity, helping conversations feel easier to follow and leading to fewer misunderstandings. Participants also noted reduced listening effort and a more natural calling experience.

While still at an early stage, the proof-of-concept trial demonstrates how network-based technology could help improve accessibility and everyday communication for people with hearing loss.

Mary Higgins, who is profoundly deaf and took part in the trial, said: “I usually find phone calls tiring and stressful, even with hearing aids. Making a call without them is almost impossible. Using the technology was a completely different experience, as I could hear clearly without my hearing aids and didn’t need to keep asking people to repeat themselves.”

Jorge Ribeiro, Director of Core Networks, Virgin Media O2, said: “For many people with hearing loss, making a phone call can be a difficult and frustrating experience. This trial is about using the intelligence within our network to improve that experience without asking customers to do anything differently. We are encouraged by the early results from this proof-of-concept and are excited to explore how this type of technology could support more accessible services for our customers in future.”

Brandon Larson, SVP & General Manager, Cloud, AI & IMS Business Strategy, Mavenir, said: “Core networks are a powerful platform for innovation of services and delivering new value to customers. Our partnership with Virgin Media O2 in improving the call experience for their customers with hearing loss is a great example of that.”

About Mavenir
Mavenir is enabling intelligent, automated, programmable networks through the development of telco-first, cloud-native, AI-by-design software solutions for mobile operators. The company’s deep telco domain expertise has been proven through deployments with 300+ operators globally in over 120 countries, which together serve more than 50% of the world’s subscribers. Mavenir combines its deep telco experience with the cloud and IT expertise and data science skillsets essential to solving real customer challenges. Its proven software solutions are AI by design, delivering the AI-native future and operators’ evolution to TechCos. ​For more information, please visit www.mavenir.com

Mavenir PR Contact:
Emmanuela Spiteri
[email protected]

GlobeNewswire Distribution ID 9734894